Better answers follow the right questions.
Strategy and creativity are at the heart of my process. Before we get there, I ask plenty of questions, and work with you to get the inside scoop on your business. Where are you now? Where do you want to be? I want to understand your customers, their needs and how you're meeting these. Your competitors and industry are important too. Whilst I may ask a lot of questions, I mostly listen.
Steps to working with me...
BOOK A CHAT
ZOOM OR CALL
RINSE & REPEAT
Let's chat via mobile or Zoom
When you book a free chat, I'll send you questions from my mini-brief. You don't have to complete it before our chat, but if you do, it'll be more productive. We'll see if we're a good fit and if I can help you. Either way, you'll get some value from this discussion. And no hard feelings if we don't go further.
Complete my detailed brief
If we proceed, complete my detailed brief to help me really understand your business. Again we can do this during our next call. There is a fee for this which we can discuss during our first call.
Where to from here?
Jump on a Zoom or call to discuss your brief and hear my recommendations. It should be an interesting chat where you receive some clarity and good insights.
Approve my quote and pay a deposit
If you want my help moving forward, I'll send you a formal quote to approve, then pay the deposit to get started. I have terms of trade on my website but I don't believe in lengthy contracts. Most of my clients work with me for 5+ years with no pressure to stay.
Review the work and keep evolving
Review the work and your return on investment. See what's working and what isn't. Keep evolving.
With his valuable ideas, Will has become a go-to confidant and an integral part of our team.
Will has spent a lot of time understanding our business as well as bouncing ideas and strategies we could implement. He helped shape our brand voice and his copywriting approach has added real personality to our communications, including our website, emails and blog.
Will is a genuine, caring and hardworking person who wants the best for his clients. If you have the opportunity to work with Will, jump at it. He is insightful and once he understands your business and its objectives, will be your biggest advocate.
NATHAN CARTER // Co-Founder, Quotient App, New Zealand